I always find the customer service here is great. I've been going to Swans once a week now for about three years and we dry clean A LOT of clothes. They've never lost one article of clothing, damaged anyhing, etc. I don't even worry bringing designer clothes here. You can also bring in minor alternations like buttons, hems, etc. I think this place is incredible and even though we've moved across town I still make the drive to use Swan's - forgot the reviews from the one-timers. I've been coming here one a week for three years and have had a wonderful experience every time - that's good statistics!
Pros: Amazing customer service
Cons: Some dry cleaners are cheaper - but you get what you pay for
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