HAVE BEEN A PATIENT FOR SEVERAL YEARS. NEEDED THE OFFICE TO CALL OR FAX THE INSURANCE CO. IN ORDER FOR THEM TO APPROVE MY MEDICINE. WAS TOLD BY THE OFFICE STAFF THAT THEY ABSOLUTELY WILL NOT DO THAT EVEN THOUGH DOCTOR WROTE A SCRIPT AND IT IS IMPORTANT THAT I HAVE MY MEDS. EVEN THOUGH I INFORMED OFFICE STAFF OF HAVING BEEN WITHOUT THE MEDICINE FOR 4 DAYS AND AM IN PAIN, I WAS TOLD THAT THEY DO NOT HAVE TIME TO HELP ME AND IT IS A POLICY OF DOCTOR MCCRAW HIMSELF THAT THEY NO LONGER MAKE PHONE CALLS OR FAX TO INS. CO'S FOR APPROVAL. WAS ALSO TOLD BY OFFICE STAFF THAT IF INSURANCE SO. WOULDN'T APPROVE IT WITHOUT THERE VERIFICATION(WHICH OF COURSE THEY WON'T)..THAT THERE IS NOTHING THEY WILL DO TO HELP ME. IT WAS EVEN SUGGESTED THAT I JUST BUY SOME PRILOSEC OTC. WELL...GEE...IF THAT WORKED FOR ME I WOULDN'T HAVE BEEN ON THE OTHER MEDICINE THAT COST ME 45.00 PER MONTH WITH INSURANCE FOR THE PAST 8 YEARS!! I EVEN ASKED OFFICE STAFF WHAT THEY THOUGHT THE DOC WOULD THINK OF THEM NOT WILLING TO MAKE A SIMPLE SINGLE PHONE CALL TO INSURE THAT I GET MY MEDICINE. I WAS THEN TOLD THAT THE DOCTOR WAS ACTUALLY THE ONE WHO MADE THE RULE. THEY ARE TRULY NOT THE LEAST BIT CONCERNED WITH ME GETTING MY SCRIPT FILLED. I REALLY LIKED THE DOCTOR...NOT PERFECT...BUT ALWAYS PLEASANT. I AM NOT RECOMMENDING ANYONE GO TO THIS PRACTICE!!!
Pros: DOCTOR IS PERSONABLE
Cons: WHERE TO BEGIN?!!
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