I was very disappointed with an exchange I had this dealership. I was looking for a new mini van and was very excited to find one online for a reasonable price. After a week of researching, I was getting wise to the way the dealerships work by listing lower internet prices to get people in the store. For this reason, I specifically called the dealership and spoke with one of the managers to be certain that the price listed on the internet was the actual price of the mini van. I read off the price and all of the van info and specifically asked if that was the actual price of the van or if that was the price with a "trade in" or "cash down". The manager told me it was the "actual price." Then my husband called later just to be certain, and again he was told the price was correct.
Knowing it was a great deal, we wanted to act fast. I had to have someone come over to watch my 4 kids so I could drive 45 minutes to the dealership. When I got to the dealership, I handed the internet printout to the salesman. He didn't say a word about the price being incorrect. He gave me all the info on the van and had me test drive it. Then he asked several times if I "really loved it" before he let me know that the actual price was almost $2000 more than what it said on the internet and what I was told over the phone (by a manager). The salesman tried to tell me it was a "mistake"--that the managers don't actually know the prices of the vehicles off the top of your head. Then he actually told me that they "list the prices lower on the internet just to get people in the store". I don't know how they expect people to trust their dealership when they lie about pricing right off the bat. I have never felt so tricked. It wasted over 2 hours of my day and my mother's day as well. These people are so dishonest. I would NEVER buy a car from them. Don't even waste you're time going there.
P.S. At one point during the exchange I told the salesman this experience has left a bad taste in my mouth and he smiled and offered me a piece of gum!!!
Pros: None
Cons: Most dishonest people I've ever met.
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