I recently dined at Amici on Saturday night to celebrate a birthday and arrived 20 minutes early with my wife. The hostess stated that it would be a 40 minute wait even though I had previously made and confirmed a reservation. I decided to wait it out in the bar as my wife did not want to leave. I was impressed by the service the two bartenders Ammer and Fellipe. After an hour of waiting, I asked to speak to the manager Bruno. Bruno was very rude and all he could say was that he would "take care of it". He stormed off and began yelling at his hostess and a waiter from the dining room to prepare a table. It took another 10 minutes before he returned only stating that our table is ready. I told him we would be dining somewhere else, and he once again stormed off without an apology. Ammer and Fellipe instantly apologized for Bruno and talked me into eating at a bar table. The waitress was great, and Ammer and Fellipe continued to check on us even though they were busy at the bar. I would only go back to Amici if I saw Ammer and Fellipe at the bar.
Pros: Good Bartenders and waitstaff, Good Food
Cons: Horrible Management
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