I had a cut & full blonde highlights with Ruby. From the beginning she seemed unsure of herself and consulted with 2 other stylists. I asked for very blonde color with minimum brown, and for maximum length. She did the opposite on each count! She was resistant to repair it and was clearly not listening to my straightforward requests. I've never had such difficult communication with a stylist in 10 years of getting blonde highlights. She then changed the shade of my roots a strange orange/reddish color, which was even worse than the original brown. I was there for 4 hours and it still was nothing close to what I clearly asked for! She continued to consult another stylist, so frequently that I wondered why he didn't just do it himself. They asked me to return the next day to repair it. After reading bad reviews on citysearch (which I should have done before scheduling there) and seeing friends' reactions to my hair, I've decided not to return but to have it repaired elsewhere. This was a stressful waste of energy, and getting it repaired will be more expensive than if I'd gone to a nicer salon in the first place. Now I know why it was so easy to get an immediate appointment at Wet! I would give a rating of zero stars, but this site requires me to give at least one.
Cons: space cadet stylist/ bad results
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