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Horrible Service - Review by citysearch c | The Old Spaghetti Factory

The Old Spaghetti Factory

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Horrible Service 4/15/2009

I've grown up going to the Spaghetti Factory and used to get nastalgic for their spaghetti and meat sauce. We went last night, prepared to wait and were told that it would be about 35 minutes. Fine - we went to the bar. We got a drink and sat for about 1/2 hour. Our number hadn't come up so we requested another drink. The bartender then proceeded to ask us three more times what we wanted (Jack and Coke - not difficult), served everyone around us and then served us the wrong drinks - all of which took another 30 minutes. After waiting over an hour, with abysmal service, we left and walked across the parking lot to Spadra - which had attentive, polite service and not to mention the best manacotti I've ever had. It's sad - but an era has come to an end.. I will never be back.. I can cook cheap pasta at home. Pros: Cheap place for families Cons: Service, Service, Service more
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