We came downtown for our friends 30th birthday weekend bash! Our friend is an italian food connoisseur and after reading most of the reviews on Volare, we decided to make Saturday night reservations for her special night.
We had reservations for 6:30pm and called around 6:00pm to check to make sure that we would be ready to be sat when we got there. I talked with a very snotty young man who refused to give me his name who informed me that he couldn't seat us until 9pm even though we had a reservation.
When I asked what the point was to have a reservation if it wouldn't be honored he replied ""seriously honey, its saturday night, we don't have the time to honor everyone's reservation request"".
We cancelled and ended up at Rock Bottom Restaurant & Brewery on Grand Avenue and had a blast along with great service. So, I can't rate the food, b/c we never had it. I can however speak about how horrible the customer service was. Just imagine how it may have been in person!! I'd spend my $$ at someplace else even if it is a bit more expensive. You're downtown, you pay for the ambiance, experience and of course, the great food and great service. Volare has alot to work on!!!! Take your $$ elsewhere!
Pros: Seemed like it would be delicious food....
Cons: Rude, inconsiderate-unorganized staff
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