Absolutely Horrible!!! Worst haircut EVER!!! I normally go to another nearby salon, but I had heard good things about Brocato's and decided to try it for a color and trim before my vacation. My stylist was Mimi who is very sweet and friendly but is obviously a VERY inexperienced stylist. The color turned out okay except for the fact that I left the salon with brown dye all along my hairline and on my forehead and ears! The cut was supposed to be a TRIM to cut the split ends and that was all, my hair is already short and I've been trying to go it long. Well obviously Mimi does not understand the meaning of trim b/c she decided to do a complete haircut which I never discussed with her or asked for!! She cut horrible layers into my hair at eye level all around my head (it now looks like I'm growing out thick 1980's bangs) and left the longest length above my shoulders...she then ""thinned"" my hair so much that it now looks like I literally have thinning hair. Anyway after she finished her horrible cut, she must have realized what a disaster she created b/c she asked with pleading eyes ""do you like it?"" and then proceeded to tell me that if I decide to make the ""layers"" into bangs she would do it for free and that she also does extensions! Well needless to say i did not take her up of her offer and instead paid my $175 and called my normal stylist, who told me to come in. Upon seeing my new haircut, my stylist at Spa Sante told me that I had the ""most jacked-up haircut she had seen in years!"" and whoever cut my hair 'really butchered it"" Anyway she attempted to correct my hair but b/c it was cut so short couldn't do much, her advice wait 3-4 months before cutting again and then she could try to fix it. After paying another $85 for my corrective haircut I am now stuck with a horrible, embarassing haircut, out almost $300 and absolutely HATE my hair!!! Don't go to Brocato's if you value your hair!!
Pros: parking at safeway
Cons: inexperienced stylist, poor technique, ignoring consultation
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