I have done my shopping in here for a while now, and I have always been happy with The B.S.. I am always greeted (Sometimes in unison by multiple girls... It's kind of funny) and asked if I need help when I walk in. Any time I need a recommendation, the staff is always more than happy to help me. You can tell they really use the products and know what works and what does not (They recommended ALTERNA Thickening Compound for my fine hair last time.... and I love it). They seem to keep the same staff for a while, which really helps, I think.
They frequently run specials like ""Buy One, Get One"" on hair products and candles. Also, they always have my Jane Iredale in stock and when I needed help finding a new color, I was given all the help I needed. They helped me find the right color and a new Make up brush for it.
Last time I was in there, one girl was helping with a customer that was freaking out because her hairspray stopped spraying. She admitted to having it a while but told the girl she did not understand why they sell faulty products. The sales person fixed the hairspray for the woman, but she was not happy with this so she was given a discount on a new one. I thinks the sales staff was very nice to, what seemed to me, to be a very rude customer.
The only bad things I can see about the B.S. is the way they answer the phone (you should call them... its funny), and many of the other customers seem a little high-maintenance for me.
Pros: Great Specials; Very knowledgeable Staff
Cons: The funny way they answer the phone. ""It's a beautiful day..
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