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RUN from this INCOMPETENT COMPANY!!!!!!!!! - Review by citysearch c | Installing Flats

Installing Flats

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RUN from this INCOMPETENT COMPANY!!!!!!!!! 4/29/2009

This company is completely incompetent & customer service is nonexistent. Our plasma FELL OFF THE WALL and SMASHED, also damaging our wall, flooring & entertainment center. It fell on the spot our daughter lay to watch and WOULD HAVE CRUSHED THEM. After chasing down an employee, I was assured all would be eplaced/repaired. I was also informed CHRIS THE MANAGER that THIS HAS HAPPENED TO OTHER CUSTOMERS BECAUSE THE HANGER THEY SELL TO YOU IS NOT STRONG ENOUGH TOP HOLD A LARGE PLASMA. Scheduled service person never showed up. I have left over 6 messages & no one will return or even pick up a call. We are preparing to pursue this through legal venues, as this company has left us with no other choice. Pros: Our TV stayed on the wall ... for a little while(TIL IT FELL Cons: THE TVs they hang FALL OFF THE WALL! more
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