I own a Mini Cooper, and after having other non-dealer garages work on my car (and make many mistakes), I thought I was relegated to driving an hour to Fife to teh dealer. Then I found Tony. He was amazingly knowledgable about my car, gave me honest feedback on my repairs (including alternative options to getting it fixed, which would have meant a loss of sale for him, but that just shows his excellent customer service). He went above and beyond doing research for me and following up consistently. He suggested a mainentance plan to get my car back up to snuff after I realized the dealer had not been doing the mainentance work I had supposedly been paying for. If you own a Mini Cooper in Washington State, do NOT go to the dealer. No matter where you are, Advanced European Services is worth the drive to Kenmore to make sure you are well taken care of. Thank you Tony! I am a customer for life!
Pros: Very knowledgable, excellent customer service, good price
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