A young woman named Josie assisted me in all of my visits last summer to find the perfect dress. She had a warm manner to her and knew when to offer her opinion and when to step away to allow me to discus the dress options with my parents. I should also mention that she was exceptionally, in fact outstandingly patient over the course of three visits. Once I narrowed down which dresses I was considering to three options, I struggled to make the decision. I am certain I was nothing short of high maintenance. I walked in the store uncertain of what budget range I wanted to work within and no idea of dress style or even general look I was going for. She never came across as being irritated or annoyed and was helpful as I tried on dress after dress and then retried on the three final options repeatedly. I never felt pressured or as if they were trying to up-sell me from once choice to another. On our visits they would offer my 'consultants' water and made sure that everyone felt welcome.
Pros: Customer Service
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