The staff was great, super friendly, and you couldn't beat the price. The venue was beautiful and they made everything so easy for us. Two weeks before our wedding, a co-owner took over our wedding. No problem...until we dealt with her for the first time. She was so rude each time we talked! We expressed our concerns to the wonderful lady who had been helping us and we were assured that the owner would be nice on the day of the wedding. Ha!\r
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At the rehearsal, the owner was so rude to my grandmother that she was almost in tears before the rehearsal even began and then never even tried to remember who was who (how hard is it to remember the Father of the Bride?). She made it quite clear that she wanted us to hurry up and get out.\r
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The day of the wedding, she couldn't have been less helpful. When I asked where the bridal suite boom box was, she said she didn't know and would try to look for it but spent the hour before my wedding trying to sell packages to people who walked in off the street! That meant that the champagne was an hour late getting to the suites, the card I had given her to give to my fiance never made it to him, and the owner is giving tours as my guests started to arrive! She didn't bother to find out who our parents and grandparents were so she made them sit down before the ceremony began. Luckily our preacher sent them back so they could be a part of the recessional.\r
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During the ceremony she tried selling packages to my guests and told my bridesmaid that she was too busy to let her into the bridal suite for a change of shoes (she was just sitting at her computer!). \r
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Overall, if you don't have to deal with this lady, I would recommend this venue hands down, without a doubt. It's just a shame that I got more complaints about the owner from my guests than compliments on the venue...Luckily the waitstaff was soooo wonderful and stepped in when she wouldn't help which helped us have a great night!
Pros: Beautiful venue, wonderful wedding planner and waitstaff, great food, great price
Cons: Rude co-owner (the other owner is super sweet)
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