I began seeing Dr. Hardwick-Smith in 2003. She came highly recommended by several co-workers. From my first visit with her, I was impressed with the care I received. After testing during my first visit, Dr. Hardwick-Smith called me herself to relay the test results to me. The results were not devastating, but I greatly appreciated her taking the time to speak with me and answer my questions. When I became pregnant for the first time last year, her staff was equally impressive in their OB care. The entire process, beginning with the first ultrasound with Brandi, the nurse practitioner, through the post-partum care, I had all questions answered and each step explained to me. With each visit, I felt that my baby and I were receiving the best care. Dr. Hardwick-Smith, Brandi, and the nurses all shared in our excitement in the development of our baby. They were also conscious to include my husband in conversations and answer his questions. I did not feel rushed during any of the visits, and even had minimum waiting time for almost all appointments. I had some concerns post-partum, and the staff did not hesitate to see me and check to be sure that all was okay. During one of these visits, I also met with Dr. Beard. Although she was new to the practice, I didn't sense any less competency or professionalism. She was easy to talk with and addressed all of my concerns. As an added bonus, during one of my post-partum visits, the office was having a ""customer appreciation day,"" complete with a coffee bar and snacks. I've never experienced such personal care in any other physician's office and would not hesitate to recommend anyone to the Complete Women's Care Center.
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