I was very excited for the new hells kitchen to open downtown. I love the large space they have and food. It is also right next to my work and was excited to have a new after work spot to hang w the rest of my coworkers. Sadly I was extremely offended by the service we recieved and refuse to go back. On more than one occasion we recieved terrible attitude and service. First occasion I asked the bartender about the wine list and a recommendation. He said he had no idea and had no knowledge about any of them. Ok fine. Next time we go in and theres a diff bartender who looks like hes 18. We ask for a food menue and a drink which he brings. He then goes to the other side of the bar to talk to his friends who are the only other people there and to do shots with them. He ignores us for over 15 minutes. When get his attention and try to order food he announces that ""the kitchen just closed like a minute ago."" Well that wouldve been nice to know when you gave us the food menues that we asked for 20 minutes ago... Not to mention the menue and sign say the kitchen hours which advertise the kitchen should be open in the afternoon....so we ask for the bill and when we need change he says that he just counted his drawer so he cant give us change. We ask what were supposed to do then and he suggests that we walk down the hall to the other side of the restaurant where there is supposed to be another bar and that the bartender over there may have change that is if he hasnt counted his drawer yet either. really? has this person ever served before?
Pros: food and venue
Cons: bad service
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