Recently had laser vision correction and was extremely disappointed in the service from his staff.Paying $3,500 of your hard earned money you expect to be treated decent. I had no idea what to expect nobody told me before hand what the procedure would entail and when I asked I was ignored -I asked what the drops were for and the technician ignored me and kept putting drops in. The day of my procedure I had a panic attack because nobody was telling me what they were doing. I walked out! It took a nurse and several staff to get me to go back,I only did this with a friend at my side talking to me during the entire process (since none of the staff spoke to me except to verify who I was). If they would just communicate better with the patients you would feel more comfortable.All 7 patients sitting in the recovery room with me agreed that it would have been nice to know what was going on and have someone talk you. You do waste a lot of time it seems they schedule everyone at the same time even for follow-up appointments. Don't allow yourself to be treated like a car on an assembly line.
Pros: Price
Cons: lots of waiting, Felt like a car on an assembly line
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