My daughter and I went in to look at communion dresses and veils. After being shown some dresses (we were not allowed to touch the merchandise), my daughter had a few to try on. We were shown the ""dressing room"" - a small, blocked off area in the back of the store with no door (the owner's husband was walking around the store). The female owner told my daughter to take off her clothes and she would put the dresses on her. When I told the woman I would try them on my daughter, I was told I was not allowed to. When I tried again to be able to help my daughter, I was again told no as she (the owner) was careful with the dresses. When I objected again and said I would be careful touching the dresses and my daughter was private about her body I was again told no - I was not allowed to help my child try on the dresses. At this point my daughter was crying because the woman made her feel uncomfortable and as though she had done something wrong. We immediately left the store and took our business elsewhere. It was a very unfortunate experience my daughter was put through. What should have been a joyful experience was turned into an awful moment for my child. My daughter felt as though she had done something wrong and I had to explain it was the woman's shortcomings, and not my daughter's. We were fortunate to go to another store where we were treated wonderfully and my daughter found her dress. If Tokens of Affections were serious about treating customers well and wanting their business, they would see when they were making a child uncomfortable and do what they could to rectify the situation.
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