As a tenant of parliament, I was very pleased on the condition of the apartment I was renting. Although the building isn't in top shape, it looks great for having a maintainance staff consisting of one person maintaining approximately 70 to 80 apartments. The maintainance is awesome and attentive. I can't say the same about the office staff however, they were rude and would hurry me off the phone. They were unwilling to listen to my valid complaints dismissing it with a ""we will take care of it"" attitude and never did anything to solve the issue. The maintainance person Andy has his personal home phone available and he gave me the attention that the office staff wouldn't. Whenever I needed something I would call his home first because he was professional and would listen to what I had to say then do what he could to help. I would call the office as a last resort because I didnt want to deal with the rudeness and lack of professionalism. The parking situation was terrible and they would tow your car at the blink of an eye. When my car was towed ""Andy"" went above and beyond to help by giving me a ride to get my car at 10pm although he didnt have to. The paint job wasnt so great, my door wouldnt close from so many layers of paint but of course the maintainance fixed that.. Other than that I was happy there. The location is GREAT because the lakefront is there, also lots of clubs and restaurants around and there is so many things to do.
Pros: Great maintainance, Huge apartments, Great location
Cons: Rude office staff, Parking, Bad Painting
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