we purchased an entire bedroom set by univeral furniture factories. It was delivered badly damaged and we tried to reject it, but the driver said that we had to take it and a repairman would be sent out. after 12 calls over the next week we scheduled a repairman to come to us. he showed up two hours later than my wife could be ther and they blamed us. we attempted to reschedule and they played pass the phone in the office. we heard the manager tell an office worker that he wasnt here! another two weeks passed and a repairman finally scheduled with us. then he tells us it would[the dresser, and chest] have to be reordered because the wood was damaged beyond repair. we said fine, but are still waiting going on three months. the customer is always wrong here.
Pros: prices are competative.
Cons: they dont care once they take your hard earned cash!
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