!!!!!DO NOT USE THIS COMPANY / SCAM ARTISTS!!!!!!
Not only have they lowballed the estimate (final bill was more then twice the estimated price), They showed up more then two hours late my window of arrival was 8am to 10am and the truck arrived at 12:50pm, and then had the nerve to charge me 45min. travel time from Allston to Cambridge. None of the movers spoke any English at all and was impossible to communicate with, they moved items I specifically asked not to, and placed furniture in the wrong places even tough I clearly marked the rooms.
At the end of this nightmare it took me and my wife about two more hours to move most items to the correct location, this is also when we noticed 4? hole in the stairways wall and deep scratches in the hardwood floors in a number of places around the house.
Our very expensive Ethan Allen furniture was damaged since it was not covered with moving pads, our liquor cabinet was significantly lighter and we were missing an I Pod.
We called customer service numerous times and never got a call back.
At this point we decided to cut our losses and just get on with our lives. We moved on September of 08 and never thought about posting a review online. Then I came across City Search and was encouraged to share our experience with all of you, if we spared even one person this nightmare it is enough of a pay back for us.
Pros: non
Cons: Rude dishonest misleading and UNINSURED!!!
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