In mid Febuary I decided to do a facial just before a trip, for give my face a much needed treat. Reading reasonably good reviews on Citysearch, I decided to try Oasis Spa. Scheduling it last minute, I was told it'd be done by Dgamara (or some name like that). She was friendly and explained the procedure. But when she started, she would message around my eye area with very high speed a couple of times her fingers poked my eyeballs. I was so nervous that I had to keep my eyes tightly shut all the time, nothing to say about relaxation! After some time I decided to speak out, so she would stay away from my eye area. Nonetheless, she just has very heavy hands. Even when she put shields on my eyes I would feel the significant pressure. Finally when she messaged around my jaw area, she scratched it with her fingernails with such speed I felt terrible pain. A coulple of days later I would still feel the swell and see the scratches on my face!
And that was not all. Throughout the process, the hot steam from a blower was either so burningly hot, or when it was moved a bit away it became very weak. Besides, there was a fan in the room which ran all the time to provide ventialtion (?), so instead of the music I heard from the waiting area, the noise accompanied the entire procedure.
Overall it was a bad experience, especially compared to the facial experience I had with other spas, where it was not only very relaxing, but my face would glow for the next days. Not here! So I will not do facials with Oasis, certainly not with this lady who was kind but only suits those with elephant skin!!
I do not mean to embarass the spa and the lady, nor am I a diligent writer - that is why it took so long for me to post it. But this is the only venue I could let the spa know about my bad experience, and to share it with other customers.
Pros: location, price, waiting area
Cons: service, equipment
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