In many ways these people deserve all five stars. They understand customer service. They are professional, gracious, and patient. My pickup truck was rear-ended at 75 mph and one insurance company totaled it, the other opted for repair. Expro considered it a real challenge. The whole repair took 3 months, but a lot of that blame went to the insurance company adjuster who needed to come to inspect many, many times, and Expro would have to stop the work until adjuster showed up. There was an issue of contaminated fuel which was likely caused by the body shop, but certainly not intentionally. The location is inconvenient to where I live. All in all, they did very good work and I would have to think long and hard about taking my vehicle elsewhere.
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