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I am still offended... - Review by citysearch c | Il Cielo

Il Cielo

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I am still offended... 2/9/2009

Wow. Il Cielo would not confirm my reservations for Valentine's dinner until I filled out a credit card authorization for the cost of dinner, tax and a 20% gratuity. The contract stated that if we were late, we would lose our reservation but be charged anyway. \r \r It boggles my mind that if an emergency were to make us late, we would be required to pay for a dinner we did not receive and tip 20% for service not provided. I can't believe they would assume I would not pay, tip appropriately or call if I am running late. Is this the type of clientele this restaurant attracts? I can't believe that businesses can operate this way. I guess I should be glad to learn how they operate before stepping foot inside the restaurant. \r \r I chose Inn of the Seventh Ray as a romantic alternative. more
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