I'm sorry that many other reviewers have had such bad experiences with Pat North and Cincinnati Fluteworks. That, however has not been my experience. I've had three experiences with the company over the last seven years, all of which have been good. I rented out an alto flute; I've purchased a Trevor James cantabile 2 step-up flute; and just recently had that flute overhauled. The overhaul was completed expediciously without incident. Between the time I dropped the flute off for repair and my scheduled pick up time, the City experienced a level 3 snow emergency which closed schools for a week and hampered many businesses for several days. Pat was able to stay on schedule despite the adverse conditions. Her knowledge is superb and her work expert.
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