I created this citysearch account solely to warn people about this horrible place. I ordered a watch from them on a Thursday and put down a deposit. 3 different staff members swore that I would have the watch before Feb 4th (my boyfriend's birthday which was about two weeks later.) The Monday following that a woman called from their shipping department demanding more money from me because it was a special order. She would not tell me her name. I immediately went to the store and Brian swore to me that the watch would be in within the next week and a 1/2 at which point i reiterated that if it did not arrive by the 4th i did not want it. Noone would take my complaint regarding the crazy screaming woman from the shipping department. February 4th rolls around and I call to see if the watch had arrived and I was told ""someone from shipping would hopefully call me back the NEXT day."" Noone would answer my questions, make eye contact at the store, or tell me IF the watch would ever arrive. I had to cancel the order and find another gift.
Cons: staff
more