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Looks aren't everything! - Review by citysearch c | Denis' Seafood House

Denis' Seafood House

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Looks aren't everything! 2/18/2009

Denis' Seafood House has great curb appeal. It looks like a fortress so I thought maybe the food is as good as gold, but I was mistaken. First of all the hostess did not greet us happily. She made us feel like we had interrupted her break. The server was very pushy and insisted we have cocktails so I ordered a drink and he never brought it. I was O.K. with water but it struck me as funny after all of his effort. The servers were all grouped together and talking so I had to signal them with eye contact to take my order. My server eventually came over and apologized, and asked if we were ready to order even though it was obvious. I looked at my watch at that point and it was 7:39. The food took forever to come out and it was incorrect. The waiter informed me that he would have it corrected but it may take a few minutes because the kitchen was shorthanded. I waited and I waited and I waited. Finally it came out and the food was not worthy of the wait. The fish was dry so I think they used the same piece of fish and just put the correct sauce on it. Our water glasses stayed empty most of the time. I was tired of the struggle and did not enjoy the visit at all. I had been looking for the manager and finally spotted him as we were leaving. He asked how our dinner was. I told him not good and he should be more involved in the dining room because the service was terrible. I looked at my watch at that point and it was 9:20. I let him know we had been there for 2 hours and not because we were relaxing. He did not offer any kind of apology, but rather gave us the excuse that they were short handed. I hope they are not shorthanded when you choose to visit Denis' because they will be taking the night off at your expense. When it comes to management, service and food quality Denis' Seafood is seriously lacking to say the least. Pros: We do not have to go back there. Cons: We already waisted one night there. more
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