They always seem to busy with other things to help the customer. One time I walked around INSIDE the showroom/store and was alone for at least 15 mins. They had no idea I was even in the store. It's a shame because they sell good products. I know at least 10 people who burn wood pellet stoves. I've had mine about 4 years...they are somewhat new to pellet stoves. Im sorry i sent them to ashaway. more than half had problems. ...good thing all these new spots are opening up everywhere...that was the only leverage they had...
Pros: close to home
Cons: they way they do bizzzzzzzzzzz
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