A lot has already been said about these guys but I'll give you my quick story. Clutch is failing. Go to dealership - diagnosed as wear and tear needs to be replaced ($1800+ for clutch and rear-seal)plus $99.00 for diagnosis. Not too interested in that price so I go to a reputable mechanic I have used before. He lets me know that Scion models have to have their sub-frame removed and unfortunately he can't do it. But he does recommend BWA. I give the boys a call, get a quote(over $600 less for the same work) and set up and appointment. Monday last week I roll in (kind of literally) and drop off. He says it'll be done Tuesday afternoon.
Pros: My experience
Cons: It was cold when I dropped it off
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