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Great food--Terrible Service - Review by citysearch c | Chelsea Grille

Chelsea Grille

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Great food--Terrible Service 2/22/2009

My bookclub met here on a Saturday afternoon around 12:30. Very few other people in the restaurant. We ordered appetizers and entrees and then waited and waited and waited some more. The appetizers (fried zucchini, stuffed mushrooms and roasted garlic) were fantastic, despite the wait. The roasted garlic was so smooth and creamy. However, after wating 30 minutes for our salads after the appetizers, the hostess informed us that the other room was full and there were only two servers. No apology. We waited for a total of two hours and no entrees arrived. We decided to cancel our entrees and when we asked for the manager, he told us that it was taking longer because we had ordered appetizers! Again no apology, except when the manager said, "I'm sorry the service wasn't fast enough for you." more
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