This is the third year that I have gone to Becker's Tax Service and it will be my final. I am regretful that I even went to them again this year. The first year this company filed my taxes, they messed up on my dependent's SSN and I had to call them several times to get fixed. I also had to keep calling to try to get a copy of the corrected return. The second time I went to them to file my taxes, I had to once again call repeatedly to get a copy of my return. They were supposed to mail it out after I received my direct deposit. I received the mail copy only after weeks of calling. This year, Joe Becker is trying to save on paper, so he promised to email me a copy of my return once the return was deposited into my account. Surprise, surprise, no email with a copy of my return has arrived yet even though I already received the funds in my account. No, Joe never asked me if I would like a copy, he simply stated that it will be emailed because he spent over $280,000 last year on paper. "So you pay my enormous fees and print it out yourself because I'm going to save money on paper," is what Joe is simply saying to me.
I would never go back. I did my own taxes on Turbo Tax prior to going to Becker's and it was the EXACT same amount that Joe came up with, minus the $380 in fees that Joe charged. Not only do I not trust them to do what they say and get my own copy of my own return in a timely manner, but I could have saved the enormous fee of $380 to file a simple return. I guess I deserved to be swindled out of $380 because I went back. Never again!
Cons: high fees, unreliable
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