This salon was all show. It's really unfortunate because I thought I had finally found a good place in Pittsburgh. I am not one for places like this (very trendy and ultra modern), but I am one for a good highlight and haircut, so I gave it a try. Because they have this ridiculous system of junior, mid level and senior stylists, I had to go with the junior because the haircuts are incredibly overpriced. The other issue with this is this: because I cannot afford the highest priced haircut, I ended up with the worst haircut of my life. I kind of think that if you are going to hire someone, it should be because they do an excellent job. I should have just as good a haircut with a junior stylist as anyone, especially for a salon like this.
So, I ended up with a semi-mullet that had to be completely chopped off. I was growing my hair out and had no idea what the stylist was doing. And it was butchered. The owners swooped in and tried to fix the disaster, but it was already ruined. One of the owners even talked to me afterward and tried to explain that my haircut was in part because I had chosen a junior stylist and I should get my hair cut by him or one of the more experienced stylists. The owner shouldn't be telling me that it's my fault because they have a bad stylist on staff. He even alluded to this not being the first time this had happened with her.
I later went to my old stylist in my hometown to have my hair fixed and he informed me that my hair was an inch longer on one side and was uneven in the back. He said it was clear the owners had textured it to death in attempt to cover up how bad it was instead of owning up to what had happened and taking responsibility.
So, I am not recommending this salon - not just because of my disaster haircut, but because of the poor management and lack of responsibility when something bad does happen. I felt that this was just so unfortunate, I wanted to let people know so they wouldn't end up like me.
Pros: Atmosphere
Cons: Poor management, service
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