I'm not sure the people here were speaking of my shop, except for Mr. LaVine. All small pets are finished within 2 hours of their arrival (unless they bring in multiple pets) and there has ALWAYS been a window into the grooming area so the owners can observe pets being groomed. And anyone is welcome to sit and wait in the waiting area while their pet is groomed. Because of liabiity, owners cannot be in the grooming area because other pets are being groomed at the same time. Please feel free to come by and see for yourself.
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