I'm from Seattle and wrecked my truck while on my way to Mt. Baker and had it towed to Prime Tune & Brakes b/c they were the only place open on the weekend. I was told the initial diagnostic would cost $90 and take an hour or two. They also said they'd take a look under my car to see why the alignment was off.\r
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I didn't hear back from them until 4 days later and somehow the cost for the diagnostic ballooned from $90 to $260! When I asked for an itemized invoice for the charges, it took them another week to produce it and included a full-tune up, a battery and a mystery ""shop item"" for $50. Given the discreprency b/w the initial price and work performed, I've tried, unsuccessfully, to contact the business and negotiate a compromise for the work that was actually done vs. those they fabricated. Next step, Washington State Attorney General's Office to file a complaint
Pros: Open on weekends
Cons: Increased costs and lied about services performed
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