Do NOT use Executive shuttles!\r
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I have gone to las vegas four times and have used airport shuttles before. However this was first time I used Executive and they had the worst customer service!\r
I purchased the round trip for $12. I used Executive with 3 other people.\r
They were supposed to pick me up at Caesar at 12pm. Usually they call you if they arrive early or late.\r
We came out at 12:04pm....four minutes late. They did NOT call us and they literally passed us as we walked to the area for pick-up.\r
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I called Executive and asked to be picked-up asap. The dispatcher stated that there would be another pick up in 5-10 mins. \r
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15 mins. rolls on by and no pick-up!\r
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I called AGAIN. This time the dispatcher stated less than 5 mins. \r
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15 mins rolls by and no pick-up!\r
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In total I had to wait 40 mins!!!! During that time the Bell Trans shuttle came for pick-up 3 times and Showtime shuttles came 2 times!\r
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Also, I was so upset that we barely made it on time for our flight that I asked for a manager.\r
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The lady stated that a manager would call me back....NEVER did!\r
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I called the following day and talked to the manager. The manager stated that he would call me back later to work something out.\r
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Guess what? The manager NEVER called me back.\r
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I highly recommend that if you take a shuttle, to take anything other than the Executive.
Cons: Worst customer service
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