Do yourself a favor and do not spend any money at this store. I bought a diaper bag and bedding at this store, despite reading many bad reviews about customer service and return policies. I was never told that my bedding was non-returnable when I purchased it. After finding out that my sonogram was incorrect and that I was having a boy instead of a girl, I was told that I was unable to return my bedding; store credit was not even an option. I was also told that my poor customer service was due to coming in on a bad day and was reminded that my bedding was on sale. I don't believe that buying sale merchandise equates to being ignored in a store. Be wise and shop at Nordstroms or Saks instead. They have better merchandise and sales people that are helpful. Picket Fences is a baby boutique with rude, dishonest and unreasonable sales people. If you like nice things, there are much better places in Austin.
Pros: store carries some nice items
Cons: poor customer service and poor return policy
more