I have to agree with everyone. Dealing with the owners is a nightmare. They are as rude and condesending as they come. On the other hand I must give props to the ladies in the office who are ususally nice, but obviously have no authority to do anything for you, so you end up dealing with the owner anyways. You can sense they are aware their boss is a nightmare and they work in fear. I am a current resident and love my place, but I am also still waiting for a phone call back after three voice mails and an email. I am looking to move, solely because of the owner's behavior. I have never been treated so rudely by my landlord before. I am in complete shock that in this housing market there is any property management company out there who consistently makes their residents feel like they are doing you a favor by renting you their apartment. The principals of customers service are non existent here.
Pros: nice ladies in the office
Cons: rude owner, 0 resident appreciation
more