My family chose to spend our New Year's Eve at this restaurant. I made reservations a week in advance to make sure that we would be able to get a table that evening. We arrived at the restaurant a few minutes before our reservation time and were told it would be 20 - 30 minutes before we would be seated because they were catching up. No problem. An hour and a half later I was in full discussion with the manager who did not have anything to say. I had 2 children with me and my 75 year old Mother. They ruined our New Years Eve. They were seating very large parties with later reservation times before they were seating us. I can understand waiting some time on New Years Eve, but if they would have told me that it would be at minimum an hour and a half wait, I would have never made my family wait through that. Many people left the restaurant after waiting for a very long time. It was the worst service that I have ever had at a restaurant. We did not eat at this establishment. They lied to us, ruined our evening and did not deserve for us to spend our hard earned money at their establishment. They were more concerned with making a buck than making their customers happy. To them if they could wait on their big parties and lose some of their smaller parties, that was perfectly ok with them and seemed like it was part of the plan.
Cons: Horrible Service - Waited over 1 1/2 hour on a reservation.
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