So My Father died and my mom sold the house- the one with the alarm system- and called to cancel the contract. They played phone tag with her for two weeks only to tell her that the contract had automatically renewed and he could no longer opt out of it. (She would have had to do that 2 weeks ago, in writing) It is now TWO and A HALF months later, they still haven't turned the service off at the old house, and they are still billing her. She cannot get out of the contract, and they claim they cannot help her for 36 months. These people are awful. They harass her to make payments on an alarm for a house that she no longer owns, and the alarm constantly goes off at the new house so the montitoring service calls to tell her. The new owners want it gone, my mom doesn't want to pay it. Oh, and by the way, they don't send renewal notices.
Cons: Will Not let you out of your contract
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