I went in to the puppy stop looking for a new puppy to bring home for Christmas and as soon as my little sister started petting one of the puppies, this disgustingly scandalous arrogant old lady with curly brown hair - the owner apparently - told my little sister that she couldn't pet any of the puppies. I was confused because, besides the fact that there's a sign saying ""Pet puppies at own risk"", I know each cage has an opening at the top so you can go around petting each puppy and earlier I'd seen other customers carrying puppies, so I asked the lady why not and she replied with ""Because I'm the owner and I say so."" Clearly, there was another reason so I began asking more questions because nothing she said was making any sense. She then blew up out of nowhere, in front of other customers, and began yelling at my little sister and I about how it's her store and she can do whatever she wants because she's the owner (never giving me a reasonable answer). She continued on with her arrogant and outrageous behavior saying very insulting things to my little sister (who was also trying to understand why we were being treated this way) saying she was just a dumb girl with stupid questions. I never once yelled or raised my voice. I felt very sad to see my little sister crying and feeling hurt only because of the lady's rude remarks. I don't understand how she can treat her customers this way especially during the holiday season
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