Fast, reliable. Called last night and they scheduled me for today. Even let me change the time this morning! And they book a 2 hour time slot and STICK TO IT! They called 30 minutes before arrival, allowing me to leave work and meet them at my home. Great service, friendly, professional, courteous. Took the time to explain the furnace system to me and ways to make it more efficient. 2 service personnel came out (George and John, could they BE more generic names? lol...), but need to be home for service call as they can't enter without homeowner present unless vacant.
Pros: Easy to work with, convenient scheduling
Cons: Need to be home for service
more