this is the worst store for dogs in NY, we bought a puppy on 11/29/09 and when we got home we realized the dog had fleas,she was itching like crazy so we went to riteaid and bought flea shampoo. it worked but the itching continued so we brought her back to pets on lex,the older gentelman who works there denied the dog had fleas and was very unpleasant,he tried to make me feel like i made the whole thing up,why would i do that? the story gets better, we took the dog to the vet and the fecal test came back positive for giardia which is an intestinal parasite and could kill the dog at her age. i called and tried to be nice but both people i spoke to named bob and jack were complete a---holes and answered me discontent with words like"SO" and finally i was told to "DO WHATEVER YOU HAVE TO DO" and was hung up on.
Pros: none
Cons: after confronting them with evidence,i was told to go to hel
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