Hello Citysearch patrons, my name is Kimberly Hughes and I am a stylist at Capristo Salon. I am on Citysearch today in reference to the comment that was written about me on October 18 by one of my clients, NicoleA20. I want to extend a formal apology to you that your final product was not what you envisioned. There may have been some miscommunication between what you and I both pictured for the final result. As for leaving the bleach on a long time, my first concern is always the integrity of the hair. If the processing time felt long for the bleach, I would have a good reason for doing so. One of my goals as a stylist for my clients is to inform and educate all of you of what is happening to you during your time with me. That is one of the reasons why I became an educator for L'Oreal Professionel and for my several master degrees in color so that I am always keeping abreast of the latest classes and educating myself for my clients. The reason I am writing on Citysearch is because I would love to extend an invitation to you to come back, so that we can sit down and discuss exactly what your expectations are for your hair and how we would go about attaining them. I could tell you exactly what my thought process was for your last appointment by your detailed client information card that I keep on all my color clients. What would be a great help and tool for us to better communicate when we consult is to have some pictures of hair color that you like and dislike to use as a reference point. Once again I do apologize your last experience was not what you had envisioned, and I would love to make it up to you. I hope to hear from you, here's the salon number, Capristo Salon (412) 361-8722.
Sincerely,
Kimberly Hughes
more