Jillian Wright has created a unique environment -- a spa meritocracy that gives equal attention to all customers. And that attention is superb. I started going to this place (which just changed its name from Glow) in 2006. I thought my sun-damaged, middle-aged skin had seen its best days. Jillian put me on a regimen of photo facials and reasonably priced skin care products that 3 years later have me looking 10 years younger. My husband, not a spa guy, LOVES this place for its low-key ambiance. We've both had services from several staff members and they're all smart, nice and well-informed. In the big NYC void between overpriced snob joints and cheap skin care factories, Jillian Wright outclasses everybody.
Pros: Individual attention, caring skills, up-to-date techniques
Cons: No luxury touches to reassure insecure status-seekers
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