As a 2x customer, I was very pleased. The appointment process is easy and the office is very accomodating. They were on time (actually early!!) but called as promised so I could meet them. Elmer and Ramon were very professional and did a great job! Fast, professional service w/o the wet carpet!!!! I read earlier where someone thought the owners were writing their own comments - not at all! They simply ask you to fill out the survey and remind you before they leave. Plus there is an incentive (rebate) when you do, so I am sure most people are willing to complete. The rebate, however has no bearing on the type of review given since they don't see your comments....A++ service!!!! I would definitely recommend.
Pros: Fast, proffessional, quality service
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