If you can't make your appt they will charge you a 200 dollar fee even if you make it and cancel it on the same day. Not only was that not addressed to me once when calling to schedule an appt, who mind you has never once been in there, but then they werent even nice about trying to work with me to reschedule. No wonder you have to give your credit card number to them to reserve your spot. I think it is rude and inconsiderate of them to not mention that they would be charging a fee if I couldn't make it from the beggining. I will bad mouth them and never reccomend them ever! I understand it is usual for most places to charge a fee for last min cancelations but considering I am a brand new paitent and had never been in before I think there should have been a waiver or something to say hey this is a one time deal but next time you will be charged. I am mad that I took time to read and review 10 dentist and chose this place and they do that to me. Not far nor nice.
Cons: you can't understand them talking to you, 200 dollar fee
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