The whole experience was wonderful from check in to check out. I had the Kanani No Ka Oi spa package which included a body wrap and facial with Lauren. I never felt rushed and the facilities were very clean. When I left, my face and body felt better than I had expected and I was really relaxed.
I have very sensitive face skin - I think more sensitive than most - which I expressed to my therapist. I explained to her some of the issues I've had with my face and the types of products I use to clean it. I also had recently used a product suggested to me by a friend which had left my face inflamed and broken out. Lauren, the therapist, not only was familiar with the products, but also made some excellent recommendations. She also took the information I provided to customize a facial that soothed and nourished my skin. I was a bit nervous when I ordered the facial because I had had one before at different spa and my face was red and on fire for more than 3 days. But I felt heard at Kanani and will definitely return for more facials.
The volcanic body wrap was also terrific. I have really dry skin, but this treatment left it softer than I've ever known and the whole experience was relaxing. Lauren clearly loves what she does!
In terms of the facilities - I was lead into the waiting area at the back of the studio where tea and light snacks were provided. When my therapist appeared ready for me, she saw that I was still drinking my tea and let me have a few more minutes. I didn't feel rushed. I was also given a robe and slippers for comfort. The private shower/steam stall was a very nice touch. It left me with the impression that I was the only one being focused on. It also allowed me the freedom to relax in silence. They provided soap and shampoo and conditioner if you want to wash your hair.
This was my first treatment at Kanani Pearl, but I have every intention of returning. Since I'm on a budget, it's nice that they have a regular weekly discount for spa packages. Overall, this was a lovely experience and I highly recommend Kanani.
Pros: privacy, customization
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