I have worked for local builders for years in this area and had very specific flooring I wanted for my home. JD Flooring agreed to install my floors and install oak stairs... Some of the job was part of an insurance claim but the majority of it was additional work I wanted done. The expensive flooring, was mostly ""floated"", and in some places nailed down even though John assured me he could do these specific floors... he didnt know anything about the manufacturer's suggested installation. Two seperate crews did the installations, I had Ron and another guy call me to try to resolve issues during the installation like the uneven stain on my stairs and the shoe mold... so now a year later my floor pops and cracks. The most upsetting thing is I paid for the flooring separately and it was expensive and I asked repeatedly that the left over materials be left behind.... just in case. They took a case unused and 1/2 box that I had but aside when they left and promised to return, then told me I had to buy back the unused box ... and then never showed up to resolve the floor popping.
Cons: didnt meet expectations
more