I made an appt. for my son to have his hair highlited and cut. We arrived at the salon a few minutes prior to the appt. only to wait 30 minutes before the stylist was ready for him. When discussing the service with the stylist, she made it clear that the service stated on her paper was only a kids haircut. I went back to the receptionist and mentioned what service I had asked for when making the appointment. She clearly remembered and said she was new and must not have put it into the computer the right way. Anyway, the stylist stated that she had no time to do a highlite and I was told that I should reschedule. It was bad enough that we had to wait 30 minutes with a child, but then to be told to reschedule because she did not have time. I walked right out and went somewhere else. This salon wants to act like they are upscale, but in order to be upscale-they need to hire professionals with manners and competency!! What a joke this place is!! Never again!
Pros: nice salon
Cons: incompetent people
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