I've been going to Trish for a number of years and she is all about customer service! I love my haircuts and enjoy the time I'm at the Upper Hand. I have taken pictures in of colour and Trish advises as to what will work for me and what won't. I went against her advise one time as I was sure I knew what colour I wanted - she was right, I wasn't. So now I go with her recommendation(s). And her new assistant Jess is a doll too! Very attentive and helpful.
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