Laura knows her business and knows people. She is a very educated and very professional woman who will give you a sense of security in your investment. However, my fiance and I felt a little intimidated when working with her. This prevented us from getting exactly what we wanted. The ring is gorgeous and the stone is more that I could have imagined getting for the money but it still needs a little modification that I had discussed with Laura. I felt that my opinion was heard but not considered as much as I would have liked it to be. Laura has a much better idea of the way things should look than I do, but functionally the ring needs modified to fit the needs that we discussed when designing it. That was a little frustrating but the end result is incredible.
Pros: Insists on value and customer satisfaction
Cons: None
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